Contact Us

Important: If you don’t see a reply or order confirmation, please check your Spam or Junk folder. Add our email to your safe list to ensure you receive messages from BoatsToGo.

Thank you for contacting BoatsToGo.com! To ensure clear record-keeping, we prefer to handle all communications via email. Most emails are answered within 1 hour.

For product issues: Please email us with a picture of the issue, along with your name and order number.

Helpful resources:

• Visit our FAQ page to find answers to most common questions.
• For assistance with orders, shipping, or returns, visit our Help and Support page.

We aim to resolve 100% of issues quickly via email support. This allows you to share pictures or videos of the issue, and we can reply with detailed solutions, including images or videos when needed. Keeping everything documented helps us refer back if necessary.

If you prefer a phone conversation, we offer outgoing phone support for a $19 fee per incident. You can order this service here.

Contact Information:

• Customer Support (Available 7 days a week): Support@BoatsToGo.com
• General Questions Phone Line: 866-299-7740. No sales calls. Please visit our Help and Support page before calling.
• Mailing Address: BoatsToGo, Inc 1945 NE 149th Street North Miami, FL 33181

Address / Warehouses (By Appointment Only):

1. BoatsToGo, Inc 1945 NE 149th Street, North Miami, FL 33181 (Local Pickups Available)
2. Shipazon Warehousing 21108 72nd Ave S Kent, WA 98032 (No Local Pickups)