Contact Us
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Thank you for contacting BoatsToGo.com!
As an online retailer, we’ve found that email support is the most effective way to provide fast, accurate, and efficient assistance. Email creates a clear record of communication, allows us to carefully review details, and helps us resolve issues without anything being overlooked. It also enables us to keep costs lower, which means better prices for our customers.
If you have any questions or encounter an issue with your product, please email us with your name, order number, and a photo (or video) of the problem. This makes it much easier for us to understand the situation and provide the right solution. Most emails are answered within a few hours, often even sooner.
We resolve most issues quickly and thoroughly by email. Unlike phone calls, email allows you to share photos, screenshots, or videos right away, while we can reply with detailed instructions, images, or diagrams if needed. This ensures clear communication, reduces misunderstandings, and gives you a written record to refer back to at any time.
For the fastest and most accurate support, please reach out to us by email—we’re here to help.
Helpful Resources
- Visit our FAQ page for quick answers to common questions
- Check our Help & Support page for details on orders, shipping, and returns
Contact Information:
- Customer Support (Available 7 days a week): Support@BoatsToGo.com
- General Questions Phone: 866-299-7740. No sales calls. Please visit our Help and Support page before calling.
- Mailing Address: BoatsToGo, Inc 1945 NE 149th Street North Miami, FL 33181