I just got a boat so the review is limited to the customer service. I was looking for a boat with a specific spec that is not available in this web store. When I contacted the customer service, I connected with a sales manager who located the boat that I wanted from the regional warehouse inventory. Not only that, but he also responded to any concerns that I had without any hesitation. He even checked whether I received the right package from their regional warehouse. So far this is the best customer service that I encountered from online stores.
Jessie M01/20/2020, 02:33 PM
I am really happy with the service Boatstogo always offers I have been a client of theirs for years. With some of the best prices in town they are hard to beat when I am looking for a new boat or accessories.
Hank 08/14/2019, 01:19 PM
I want to thank you for your outstanding customer service and support. I needed some help with a shipping issue and Eliot handled it completely for me. He responded to me right away on my emails. He went above and beyond to insure my satisfaction. 5 stars for this company !! I will definitely buy from them again with great confidence ! Again, many thanks.
Boris Villalta07/10/2018, 10:47 AM
I purchased the Mars 12’ inflatable, great boat i take it out fishing and joy riding. Boatstogo.com has exceeded my expectations. Great boat at a great price. Thank Boatstogo for allowing me to enjoy fishing in an afordable manner.
Eliot03/01/2016, 07:52 PM
I had saturn boats for years, and I am very happy with it.
Amit197801/02/2016, 09:08 AM
I had a positive experience with Boatstogo.com. I received a 12 feet Azzurro Mare boat from them. Fedex had damaged part of the shipment. Their support department took care of the problems even on a Sunday and made sure I had everything I need to make sure I enjoy my new boat. \r\n\r\nNot to mention that the boat itself is well made and fun.
Darren12/26/2015, 11:43 AM
Well first off let me just say that I live in Oregon and I love your boats! When I received my new boat I went through the steps to put it all together, all was very easy and it looks and performs as stated. I was happy to see very clean glue lines and overall quality of my new SD385. I power it with a mercury 9.9 and it planes very well in light chop with four people in it, With two it just fly across the water! I will buy a Saturn again and also highly recommend these boats to anyone looking for a well made inflatable boat that can take a beating. Thanks to BoatsToGo I am a proud owner of a very fun boat and shipping was easy and fast.
Jason11/28/2015, 05:01 PM
I have a 12ft. boat w/a 25hp, that I purchased a few years ago (5/5/05) from your company. And I go crazy in it... I love it! I have jumped off boat wake in the bay behind my house: took it to Costa Rica and had it in the ocean with like 10 ft surf.....jumping them. Beach launched for spear fishing.....everything. But now the boat is still in Costa Rica and it is time for a new one. I have put that one thru hell. And one last thing, I don't think anyone has put your boats thru the things that I have. I have jumped it so high that I hit bottom and sear the motor mount (clamp) off. And I still haven't had a problem with it falling apart yet, besides a little delamination in the transom: and when I drive my boat I drive it to go as fast as I can.
James. B10/16/2015, 12:49 AM
Im impressed with the quality of SD365 and only wish I had a larger motor than a 9.9. Shes very stable and after owning several roll-ups and RIBs, this is the best. Besides the price being affordable, Ive not added any air since I inflated her in July,
I'll just say my experience with BoatsToGo has been stellar. Shipping and delivery was prompt. My boat was received in perfect condition and within no time, I was out on the lake! I've taken the Saturn boat out about 6 times so far, and the boat material is super strong and sturdy with no signs of deflation.Sometimes i would dock the boat in shallow waters with sharp rocks, but that did not phase the condition of the boat either. Customer service is excellent. I would not hesitate to order additional accessories from them or even a second boat (their inflatable kayaks look really nice!). I have found a new sport and hobby to enjoy, and I have BoatsToGo to thank for their outstanding quality products and service.