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Results of Customers Survey conducted in
January 2005. Survey was sent to the customers who have purchased
the boats from us more than a year ago.
Results of Survey By Email click
here. Scanned
Results of Survey by Post Mail:





More survey by mail results are coming soon...
Results of Survey By Email:
-- Original Message --
From: "BoatsToGo.com" <sales@boatstogo.com
Subject: Inflatable Boat - Please advise.
Date: Sat, 11 Dec 2004 20:42:45 -0500
From stevebak***@lineone.net
Hello
Some time ago you purchased SATURN inflatable boat at www.BoatsToGo.com
or via EBay auction.
I really hope that you enjoyed inflatable boat, and would really
appreciate
your expert opinion about that boat.
Your feedback will provide valuable ideas how to improve quality
of inflatable
boats.
Your honest answers (YES or NO) next to the question would be
deeply appreciated.
- Are you satisfied with a quality of your boat? Very
much
- Did you have ANY problems with a boat? no
- Do you use boat as dinghy for yacht or
sailboat? Tender for Yacht. Also for
recreational use
- Did you install outboard motor? Yes.
3.5hp
- Does boat hold air well overtime? yes
- Did you find it to be difficult/time consuming to
inflate/deflate boat? no
- Are you happy with your purchase? Very Happy
- Do you consider your boat to be overpriced?
no
- Did you have any problem with boat
registration? no
- Do you use boat often? occasional use
- Would you recommend any improvement to the
boat? Cannot think of any
- Would you recommend our boats to your
friends? Yes
Best regards,
Ilya
www.BoatsToGo.com
FREE weekend phone calls! NO monthly fee, NO contract!
---
[This E-mail scanned for viruses by Declude Virus]
----- Original Message -----
From: BoatsToGo.com
Sent: Saturday, December 11, 2004 8:50 PM
Subject: Inflatable Boat - Please advise
Dear Customer,
Some time ago you purchased 11' SATURN inflatable boat
SD-330 at
www.BoatsToGo.com
or via EBay auction.
I really hope that you enjoyed SD330 inflatable boat, and
would really
appreciate your expert opinion about that boat. Your
feedback will provide
valuable ideas how to improve quality of inflatable boats.
Your honest
answers (YES or NO) on the same line, to questions would be
deeply
appreciated.
- Are you satisfied with a quality of your boat?
Yes. Very
- Did you have ANY problems with a boat? No
- Do you use boat as dinghy for yacht or sailboat? No
- Did you install outboard motor? Yes
- Does boat hold air well overtime? No
- Did you find it to be difficult/time consuming to
inflate/deflate boat? Yes. Pump is slow.
- Are you happy with your purchase? Yes
- Do you consider your boat to be overpriced? No
- Did you have any problem with boat registration? No
- Do you use boat often? No
- Would you recommend any improvement to the boat? Better
Pump
- Would you recommend our boats to your friends? Yes
Best regards,
Ilya
www.BoatsToGo.com
----- Original Message -----
From: "BoatsToGo.com" <sales@boatstogo.com
Sent: Saturday, December 11, 2004 5:53 PM
Subject: Your Inflatable Boat - Please Advise
Dear Customer,
Some time ago you purchased 11' SATURN inflatable boat
SD-330 at
www.BoatsToGo.com
or via EBay auction.
I really hope that you enjoyed SD330 inflatable boat, and
would really
appreciate your expert opinion about that boat.
Your feedback will provide valuable ideas how to improve
quality of
inflatable boats.
Your honest answers (YES or NO) on the same line, to
questions would be
deeply appreciated.
- Are you satisfied with a quality of your boat? Very
Much So!
- Did you have ANY problems with a boat? Yes, The hose for
the pump
cracked on the 1st use.
- Do you use boat as dinghy for yacht or sailboat? No I
use it for scuba
diving.
- Did you install outboard motor? Yes
- Does boat hold air well overtime? Yes
- Did you find it to be difficult/time consuming to
inflate/deflate boat?
No
- Are you happy with your purchase? Absolutely
- Do you consider your boat to be overpriced? Not at all
- Did you have any problem with boat registration? No
- Do you use boat often? Every weekend so far.
- Would you recommend any improvement to the boat? A bow
cleat for
anchoring would be handy
- Would you recommend our boats to your friends? Yes
Best regards,
Ilya
www.BoatsToGo.com
---
[This E-mail scanned for viruses by Declude Virus]
From: "BoatsToGo.com" <sales@boatstogo.com
Date: 2004/12/11 Sat PM 08:50:55 EST
Subject: Inflatable Boat - Please advise
Dear Customer,
Some time ago you purchased 11' SATURN inflatable boat
SD-330 at
www.BoatsToGo.com
or via EBay auction.
I really hope that you enjoyed SD330 inflatable boat, and
would really
appreciate your expert opinion about that boat. Your
feedback will provide
valuable ideas how to improve quality of inflatable boats.
Your honest
answers (YES or NO) on the same line, to questions would
be deeply
appreciated.
- Are you satisfied with a quality of your
boat? yes
- Did you have ANY problems with a boat?
no
- Do you use boat as dinghy for yacht or
sailboat? yes
- Did you install outboard motor? yes
- Does boat hold air well overtime? yes
- Did you find it to be difficult/time consuming to
inflate/deflate boat? no
- Are you happy with your purchase? yes
- Do you consider your boat to be
overpriced? no
- Did you have any problem with boat
registration? yes
- Do you use boat often? yes
- Would you recommend any improvement to the boat? no
- Would you recommend our boats to your
friends? yes
Best regards,
Ilya
www.BoatsToGo.com
---
[This E-mail scanned for viruses by Declude Virus]
Hello,
I did purchase the 11' inflatable and I am very satisfied with
it in all
respects BUT I wrote you not too long after I tried to register
it in
Pennsylvania. They refuse to give me my numbers for registration
til I get a
proof of purchase and a bill of sale for the boat. Could you
PLEASE help me
out with that so I could put the boat in the water this coming
season.
Thank You
Blaise
COMMENTS:
Customer was instructed to download all
paperwork from web site. Bill Of Sale was mailed to customer
immediately after that request.
Customer reply:
Thank you so much!!!! It has been a
pleasure dealing with you. If I have any
other problems in this crazy state , I will let you know. I have
passed the
word about my inflatable to the people at my marina and I am
sure that when
they are ready to purchase, that they will contact you.
Thanks Again,
Blaise
----- Original Message -----
From: "BoatsToGo.com" <sales@boatstogo.com
To: <telebeep@hotmail.com
Sent: Saturday, December 11, 2004 8:49 PM
Subject: Inflatable Boat - Please advise
Dear Customer,
Some time ago you purchased 11' SATURN inflatable boat
SD-330 at
www.BoatsToGo.com
or via EBay auction.
I really hope that you enjoyed SD330 inflatable boat, and
would really
appreciate your expert opinion about that boat.
Your feedback will provide valuable ideas how to improve
quality of
inflatable boats.
Your honest answers (YES or NO) on the same line, to
questions would be
deeply appreciated...
Pleased with the boat and would recommend
your organization to others.
Very good boat.
Richard ****** M.D.
President, Doctors Research Group, Inc.
-----Original Message-----
From: BoatsToGo.com [mailto:sales@boatstogo.com]
Sent: Saturday, December 11, 2004 8:51 PM
To: telebeep@hotmail.com
Subject: Inflatable Boat - Please advise
Dear Customer,
Some time ago you purchased 11' SATURN inflatable boat
SD-330 at
www.BoatsToGo.com or via
EBay auction.
I really hope that you enjoyed SD330 inflatable boat, and would
really
appreciate your expert opinion about that boat. Your feedback
will
provide valuable ideas how to improve quality of inflatable
boats. Your
honest answers (YES or NO) on the same line, to questions would
be
deeply appreciated...
-----Original Message-----
From: BoatsToGo.com [mailto:sales@boatstogo.com]
Sent: Saturday, December 11, 2004 7:50 PM
Subject: Inflatable Boat - Please advise
Dear Customer,
Some time ago you purchased 11' SATURN inflatable boat
SD-330 at
www.BoatsToGo.com or via
EBay auction.
I really hope that you enjoyed SD330 inflatable boat, and would
really
appreciate your expert opinion about that boat.
Your feedback will provide valuable ideas how to improve quality
of
inflatable boats.
Your honest answers (YES or NO) on the same line, to questions
would be
deeply appreciated.
- Are you satisfied with a quality of your boat? YES
- Did you have ANY problems with a boat? NO
- Do you use boat as dinghy for yacht or sailboat? NO
- Did you install outboard motor? YES
- Does boat hold air well overtime? YES
- Did you find it to be difficult/time consuming to
inflate/deflate boat? NO
- Are you happy with your purchase? YES
- Do you consider your boat to be overpriced? NO
- Did you have any problem with boat registration? NO
- Do you use boat often? YES, in the summer. Not now, it's too
cold for
boating.
- Would you recommend any improvement to the boat? I'm not crazy
about the
way that the seats attach. I'm afraid that the straps on the
pontoon might
pull out over time.
- Would you recommend our boats to your friends? YES
Best regards,
Ilya
www.BoatsToGo.com
----- Original Message -----
From: "BoatsToGo.com" <sales@boatstogo.com
Sent: Saturday, December 11, 2004 5:52 PM
Subject: Inflatable Boat - Please Advise
Dear Customer,
Some time ago you purchased 11' SATURN inflatable boat
SD-330 at
www.BoatsToGo.com
or via EBay auction.
I really hope that you enjoyed SD330 inflatable boat, and
would really
appreciate your expert opinion about that boat. Your
feedback will provide
valuable ideas how to improve quality of inflatable boats.
Your honest
answers (YES or NO) on the same line, to questions would
be deeply
appreciated.
- Are you satisfied with a quality of your boat?
Yes
- Did you have ANY problems with a boat? Low
abrasion resistance..2
patches needed
- Do you use boat as dinghy for yacht or sailboat?
yes
Did you install outboard motor? yes
Does boat hold air well overtime? pretty well
Do you find it to be difficult/time consuming to inflate/deflate
boat? no
- Are you happy with your
purchase? yes
- Do you consider your boat to be overpriced?
not at all
- Did you have any problem with boat registration?
have not registered
- Do you use boat often? 2 -3 times per month
- Would you recommend any improvement to the boat?
none
- Would you recommend our boats to your friends?
definately
Best regards,
Ilya
www.BoatsToGo.com
[This E-mail scanned for viruses by Declude Virus]
Comments from next customer email:
The abrasions came from the boat being tied
up behind my big boat and the
wakes from passing boats rubbed it against my raised outdrive
skeg.
Wore thru the outer layer in two places but I was able to patch
them and
they are not leaking. The skeg is not sharp and it seems like
the damage was
more easily done than I would have expected. It
seems to take about 2
months for the boat to loose enough air all the way around to
need
repumping. That is normal I am sure.
I will be ordering another seat for it since I see you
have them at your
store now. Both my wife and I ride at the same time and I
am tired of
sitting on the ice chest :)
Thanks,
HI,
Been very happy this past season - never used inflatable before
and I
was surprised how comfortable it was.
My only request would be for a source for electric pump to
inflate it -
if you don't have any yourself perhaps a link to a pump that
could work
with the boat.
Thanks,
Stefan
BoatsToGo.com wrote:
Dear Customer,
Some time ago you purchased 11' SATURN inflatable boat
SD-330 at
www.BoatsToGo.com or via EBay auction.
I really hope that you enjoyed SD330 inflatable boat, and would
really
appreciate your expert opinion about that boat.
Your feedback will provide valuable ideas how to improve quality
of
inflatable boats.
Your honest answers (YES or NO) on the same line, to questions
would be
deeply appreciated...
Some time ago you purchased 11' SATURN
inflatable boat SD-330 at
www.BoatsToGo.com or via
EBay auction.
I really hope that you enjoyed SD330 inflatable boat, and would
really
appreciate your expert opinion about that boat. Your feedback
will provide
valuable ideas how to improve quality of inflatable boats. Your
honest
answers (YES or NO) on the same line, to questions would be
deeply
appreciated.
- Are you satisfied with a quality of your boat? YES!
- Did you have ANY problems with a boat?
NO!
- Do you use boat as dinghy for yacht or
sailboat? DINGHY
- Did you install outboard motor? YES 6HP
- Does boat hold air well overtime? YES
- Did you find it to be difficult/time consuming to
inflate/deflate boat? NO
- Are you happy with your purchase? DEFINITELY
- Do you consider your boat to be
overpriced? NO
- Did you have any problem with boat
registration? NO
- Do you use boat often? EVERY 2-3 WEEKS
- Would you recommend any improvement to the
boat? NON-SKID SURFACE FOR THE SEATS...THERE
IS A TENDANCY TO SLIDE
- Would you recommend our boats to your friends? YES
Best regards,
Ilya
--- On Sat 12/11, BoatsToGo.com < sales@boatstogo.com
> wrote:
From: BoatsToGo.com [mailto: sales@boatstogo.com]
Date: Sat, 11 Dec 2004 20:49:40 -0500
Subject: Inflatable Boat - Please advise
Dear Customer,
Some time ago you purchased 11' SATURN inflatable boat
SD-330 at
www.BoatsToGo.com or via EBay auction.
I really hope that you enjoyed SD330 inflatable boat, and
would really
appreciate your expert opinion about that boat.
Your feedback will provide valuable ideas how to improve
quality of
inflatable boats.
Your honest answers (YES or NO) on the same line, to questions
would be
deeply appreciated.
- Are you satisfied with a quality of your boat? yes
- Did you have ANY problems with a boat? no
- Do you use boat as dinghy for yacht or sailboat? used it
alone
- Did you install outboard motor? yes, with motor
- Does boat hold air well overtime? don't know
- Did you find it to be difficult/time consuming to
inflate/deflate boat? no
- Are you happy with your purchase? yes
- Do you consider your boat to be overpriced? price could have
been a little less :)
- Did you have any problem with boat registration? yes, i had
to fill in some blanks with guessed information
- Do you use boat often? sometimes
- Would you recommend any improvement to the boat? needs a
higher bow
- Would you recommend our boats to your friends? yes
Best regards,
Ilya
www.BoatsToGo.com
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