PAYMENT POLICY

We accept the following methods of payment: 

  • Major Credit Cards: Visa, Master Card and American Express.
  • Personal Checks from US banks (up to 7 days clearance).
  • Certified Bank Checks from US banks only (3-4 days clearance).
  • Western Union and Bank Wire transfers (no delay once received).
  • USPS Money Orders (no delay once received).
  • Electronic check payment. All banks these days offer on-line bill payment, where you can issue check by adding us as a payee and sending electronic check payment directly from your computer. No needs to write checks and mail envelopes. Welcome to 21 Century!

For ALL Credit Card payments: 

  • Due to the high value of inflatable boats and rafts, we ship ONLY to the address where the customer receives their credit card billing statements. In other words - we ship ONLY to the Credit Card BILLING address. NO EXCEPTIONS! We are required by Visa, Master Card and AMEX to ship ONLY to the billing address of credit card, with a signature confirmation, in order to be protected from Credit Card Frauds and Chargebacks.
  • If the customer needs to ship to the address that DOES NOT match the credit card billing address, or if your billing address is a PO BOX and you need to ship the merchandise to your alternative home address, these are the options: Payment by Personal or Bank check, Money Order, Western Union or Bank Wire transfer.
  • Customers may also contact a Credit Card issuing Bank and temporarily set an alternative shipping address as the Billing Address. These changes have to be done BEFORE the order is placed. After the item has been shipped, the customer may contact his/her Credit Card issuing the Bank once again and switch the Billing Address back to the original. 
  • We DO NOT accept credit card payments for orders outside of the Continental US or Canada. Payments outside of Continental US or Canada are accepted in a form of Bank Wire transfer or Western Union. Please visit our Shipping policy for more information about shipping abroad.

All payments from Alaska, Hawaii, Caribbean or Puerto Rico and abroad have to be in the form of USPS Money Order or Certified Bank Check or Bank Wire Transfer or Western Union. Please email with your name/address and model number to request an Invoice.

No COD or Financing. All orders must be paid in full before delivery. All local pickup orders are subject to a 7% FL state tax.

We ship ALL inflatable boats, rafts, kayaks and KaBoat ONLY via FedEx Ground with Signature confirmation. FedEx Ground does not deliver to PO Boxes.

Question: Why are clearance on personal checks so long, 7 days?

Answer: Thanks to a recent customer who changed his mind and decided to cancel his order by placing stop payment on his personal check without notifying us first. If the order can't wait, and has to be shipped to an address that is different than the credit card billing address, then please provide payment via bank wire transfer. It is easy, quick, and all banks allow you to make wire transfers on-line, over the phone or in person. Blank Pro Forma Invoice available here.

 

Click Here for more information about our Shipping Policy